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Industries
Your shops, website and marketplaces leave different pieces of the same transaction in different systems. Basalt prepares payout breakdowns, finds returns waiting on another team and flags conflicting product details. Your team gets the records and proposed next steps together for review.
Where your team’s time goes
01 / 03Finance cannot close the payout until every deduction is matched back to the orders and returns behind it.
Where your team’s time goes
02 / 03The customer follows up while your team checks the order, receipt and credit note across different systems.
Where your team’s time goes
03 / 03Channel drift creates avoidable corrections for the team and an inconsistent promise for the customer.
Examples we can scope around your team’s work, Odoo setup and other tools. Your team reviews the agent’s work and approves the next step.
Workflow 1
One payout covers dozens of orders, refunds and fees. Finance has to piece it together before explaining the difference.
What the agent does: Matches the marketplace’s settlement details to orders, returns and recorded charges, then prepares a breakdown of the items that do not agree.
Workflow 2
A customer has returned an item, but the warehouse and finance records disagree about what happens next.
What the agent does: Compares return requests with receipts and credit notes to find cases that have fallen between teams.
Workflow 3
A supplier updates a specification, but your product variants and online store still show different information.
What the agent does: Compares supplier files with product variants and store records to find inconsistent specifications.
No. In the Map phase, we identify all the tools you use to run a specific workflow. We then move into the Deploy phase from there.
No. Your integrator maintains and develops Odoo. Basalt handles the AI layer on top: your workflows across Odoo modules and other software. Basalt works with the integrator where scopes meet.
Most companies have a first workflow in production within the first month. Timelines depend primarily on how quickly a client provides data access and approvals.
We determine the baseline, typically how many hours a workflow takes today, before deployment and compare the same workflow after it’s live. Ultimately, it depends on what we uncovered as your most important goals during the Map phase. We can also track metrics like cost to scale, process adoption, error reduction and qualitative team feedback. This is how we determine the result and ROI.
In 30 minutes, we will see whether it is worth mapping.
Book 30 minutes
